Sucking the life out of a dying industry - Implementation Specialist Lumistry Employee Review

1.0
17 Aug 2022
Recommend
CEO approval
Business outlook

Pros

The team you work with is excellent. Everyone cares about the customer and is great to work alongside.

Cons

Oversell and underdeliver is how things work at Digital Pharmacist. There has been a lot of turnover at the executive level. The newest group may be more intelligent than the previous group, but they are just as out of touch and may actually care less about the customer.

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Lumistry Response
3y
Thank you for writing a review. We respectfully disagree about the pharmacy industry being a dying industry. We continue to work with pharmacies to enable best in class technology based solutions for the industry to better meet the needs of customers. Our Teams are amazing and work hard to fulfill our mission of helping pharmacies help people. We have experienced turnover of our Executive Team, which has been a positive change for our Teams and Customers. People are one of our core values and that includes a dedication to both our Teams and our Customers. It's a great time to be a DPer - we are growing our Team and product offerings, we are working on various solutions to improve the pharmacy experience and to aid our Customers with their business models, we are providing new and exciting projects and challenges for our Teams to work on and we are expanding globally with our most recent acquisition of CAREANIMATIONS.

Explore other reviews about Lumistry

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people. Some really great people work there still and used to work there.

Cons

Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

4
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