Horrible unethical organization. - Anonymous employee Luna Employee Review

2.0
16 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As a salesman you don’t have anyone looking over your back or micromanaging you.

Cons

Poor quality products. No transparency regarding commissions. Some of the administrative staff of Empire are absolutely incompetent. They were bought by Empire and then a large VC. They are trying to squeeze as much out of everything as possible. Zero effort to improve morale. Every year you must work more to make less. Sales people live in fear of their phones on a daily basis because customers calling about jobs blowing up.

Explore other reviews about Luna

5.0
4 Dec 2021
Recommend
CEO approval
Business outlook

Pros

No office. Good commission. Great bosses

Cons

Leads aren't deligated fairly one must be chosen to make over 100,000

3.0
10 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Excellent training program. Good products.

Cons

You have to be able to not mind being on call all the time and there being no rhyme or reason to where they send you. I did jobs over two hours from where I lived, and if you don't make the sale, you eat the cost of driving out there. You also have to get a pretty high profit sale every day or every other day to make a living, because low profit sales generate nothing for commissions. The entire negotiating process is basically build on lying to the customer, which in the end is why I quite. It just felt dirty. The installers where not always high quality and I had to act as a customer service rep on some jobs up to two months at a time. Corporate customer service was often unresponsive. The local sales manager only lets his buddies have the commercial flooring samples and only gives them the leads for commercial or government sales. that's where the real money is.

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