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Luna Physical Therapy

Engaged employer

Empty promises and confusion - Anonymous employee Luna Physical Therapy Employee Review

2.0
12 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is really young and promotes a fun culture.

Cons

The company is very disorganized. There are terrible avenues for communication. Luna has some great employees who work there but the upper management are unreliable and tough to believe in. There were a lot of empty promises and the clients/partners could read through them. At home physical therapy sounds great and is a great product but the concierge team is worked way too hard and not given opportunities to organize. The BD team had no guidance and no mentoring to create platforms of growth. The overall culture seems fun but is really just a gossip ridden negative place.

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Luna Physical Therapy Response
5y
A lot has changed since those early days! When companies are first formed, it's a very fluid environment. Companies frequently iterate on ideas, make adjustments, try new things and abandon others. Employees wear many different hats during that time period. It can be an invigorating time for those who opt into it -- one of learning, growth, and thrilling challenges. The hard work of the entire team turns the concept into a viable, thriving business. Two years later, Luna has grown and matured. We still iterate and adapt quickly. We have a much larger team now and roles have defined structure, responsibilities, with protocols and playbooks. Because of Luna’s growth, several employees have now become managers of their own teams. Our communication skills have always been sharp and we believe that communication is the core to maintaining a strong and healthy team. The entire team, including management, always welcomes ideas and feedback. Describing Luna as a negative environment seems inaccurate, but may have been your perception, and that’s regrettable. That being said, thank you for joining us for a short portion of our journey and we wish you the best in your career!

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Cons

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