Love this company but has its growing pains - Anonymous employee Lyft Employee Review

5.0
16 Oct 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-People are incredibly smart and helpful -They hire all-star management with proven track records. The learning is fantastic. -Our initiatives make me proud - easy to brag about this company -People walk their talk -Benefits and events are great -Culture is amazing

Cons

-Grateful for the variety of IT resources but it's confusing about where to go for what and everyone uses a different medium, so you have to figure out individual preferences. There's also a lack of training on how to use these IT resources. -Because the company is moving so fast, there are a lot of processes and structures not in place, so things are messy. -Commission plans are a long stretch - rely on your salary, not commission. They change every quarter. -Communication and transparency is not that great, especially around change and restructure. There is a disconnect between offices and between departments.

Explore other reviews about Lyft

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

See reviews by: Helpful|Rating|Date|All