Messy - Team Leader Lyft Employee Review

2.0
26 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits , unlimited PTO if you can take it

Cons

Middle management (team leaders) get ignored. Looked down on for complaints that department was the Only one on phones, Then sister department got praised for adding phones. Agents are babied and it’s hard to manage performance due to lacking standards and goals.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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