Pros
The company has some very kind and inclusive agents. If you are an agent that enjoys the emotional support of a big group of agents to discuss the trials and tribulations of your career this may be a good fit for you. The highly productive agents with many years in the company get excellent treatment.
Cons
1) Below average tools. 2) spotty existing agent training and expensive new agent training. 3) High fees. 4) One of the lower per agent productivity numbers of any large company. 5) They advertise the company name a lot but not the agent. 6) The continuing Mike Lyon mess and the client questions it brings up. It is no longer a family run business. The new corporate leadership bills their adoption of the latest tech as a selling point but never mentions that in most cases their off the shelf changes can be purchased by any person/agent for a few dollars a month (much less than the high tech fees would indicate).. That means monthly roll out programs of technology which is time consuming to learn and implement and is often less effective than the previous technology. Their technology might be current but is much cheaper than the quality tools typically of the companies family run agent first history.