The new GSC In Warsaw, Wronia 10. The end of good Maersk. - Customs Process Administrator MAERSK Employee Review

1.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The only Pros is the new office.

Cons

The customs department in the new GSC Warsaw is a new project which signed the end of good Maersk image. A project without any structure, any idea what are the responsibilities are (which are much lower and different than what shared during the initial interview), and with a big turnover of people. The tasks consists only the 10% of what it was promised at the begging of the interview, is repetitive and monotonous. There is no opportunity to learn new skills because it’s just a back office job performed on the background with no human interaction. The team leaders are so young and they lack of any experience and maturity to lead properly a team. They use manipulation techniques to make people believe but they are no aware that the people are also able to think. Any questions addressed to them, the answer is always “we don’t know” and “we are not sure”, or they deviate the questions by changing topics and jumping to another one which is not related. The team leaders are only locals and recommended by other locals rather than hiring people with qualities. The customs department is made up by only Extra EU citizens with the minimum wage, meanwhile higher and better positions are held only by local people. There is also micromanagement in some teams by checking everything is done. Moreover, useless daily meetings without any results or new things to share but only same things repeated every day, which wasted times and lower the morale. Maybe the Nordic Leaders are not aware of the status of this project and work environment in Warsaw. Everything is going to be tested with temporary contracts and stability. This company is only suitable for students and to gain some first experience in the life. Project turned out as many other toxic outsourcing companies. For sure, Maersk workplace in the Nordic countries is much better than this shared service in Poland.

Explore other reviews about MAERSK

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Beautiful workflow . Easy understanding. great environment.

Cons

Lmao no ac ventilated rooms because of product

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I used to love working here. I love the people I work with. The level of clients we get to work with is great. National, International brands.

Cons

Frequent reorganizations, salaries are not even keeping up with inflation (which is not a "merit" increase, additional responsibilities for no additional compensation, frequent layoffs and offshoring. When layoffs occur, there are always several positions / responsibilities that are not backfilled and no longer owned by anyone. Changing work from home / hybrid / full time back in office policies continue to change. Employees no longer trust the leadership. There is no stability. There is no incentive to do great work. It has not been valued.

2
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