Nice place to work provided you have a good superior - Anonymous employee MCC Transport Employee Review

5.0
2 June 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits with flexi benefits, birthday angpow, birthday leave, personal leaves.

Cons

Alot depends on the type of manager that you have.

Explore other reviews about MCC Transport

2.0
10 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Medical benefits are above market

Cons

No progression, no career planning, not enough training, toxic environment

2.0
19 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good sales manager who care about his team's progression in their career.

Cons

company moving into SIP system (commission based). However kpi doesnt just consist of the controlled accounts. It also include the non controlled key accounts handled by our regional office. Majority of the business are coming from the key accounts hence you will ace it, if these accounts are tagged to you. You can never hit your kpi with the controlled accounts of smaller scale. Directions from HQ is always changing. No clear pricing direction from HQ, hence leading to confused sales team, which lead to bad customer's experience. Individual departments have different KPIs, and there is no similar direction as a company. Each departments are trying too hard to achieve their own kpi hence leading to service failure. Too focus on digitalization. Not a bad thing afterall but the company is literally forcing all our customers to oblige. Due to inflexibility of the company, lots of our customers feedback that they are dealing with machines instead of humans. This actually Created alot of unhappiness for the customers. The number 1 man in singapore does not have sufficient leadership to lead the country. He does not speak out for the country, and only act as a messager for the HQ. Apart from having sales number as our KPI, sales team from our parent company is now given KPI to sell our financial product.

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