Incredibly difficult for little pay - Customer Service Representative MCI Employee Review

1.0
8 July 2024
Recommend
CEO approval
Business outlook

Pros

You get to work from home They supply a computer so you don't have to use your own

Cons

Very little pay for high level work Internal search engine is awful Stressful situations with little room for error High volume calls as they continuously fire more and more of the people you are replacing who were paid better.

Explore other reviews about MCI

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

All benefits but healthcare are great. Healthcare is just high deductible. PTO great

Cons

Healthcare deductibles are extremely high

4.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

flexibility with employee personal obligations

Cons

not realistics with sales targets

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