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      Inside sales= telemarketing. - Anonymous employee MCI Employee Review

      1.0
      15 Jan 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They offered good perks. I was working a normal shift and got full time hours. The checks were on time and for the correct amount. The company brass take a hands on approach. They offer a generous attendance bonus.

      Cons

      No paid breaks or lunches. The job was an extremely high pressure atmosphere, A high level supervisor held a meeting where obscenities and insults were screamed at the entire team. Team members who regularly hit the attendance bonus times would be sent home early for even the slightest error.

      avatar
      MCI Response
      11y
      Working long hours myself, I can’t say that I witness others regularly getting sent home early. However, your feedback is important and indicates to me that there could be some improvements here. I will roll this over to our managers so they can have this insight. Furthermore, I invite anyone with concerns to express those concerns to to any member of management. You're certainly also able to express those concerns anonymously to via our employee voice on the company intranet, if that’s preferred.

      Explore other reviews about MCI

      5.0
      1 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

      Cons

      If you're not open to change and flexibility this company is not for you.

      5.0
      18 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The training I received at MCI has been outstanding and has prepared me exceptionally well for my role. The trainers are knowledgeable, patient, and genuinely invested in helping employees succeed. The training program provided a thorough understanding of company policies, systems, and customer service expectations while offering hands-on experience that built my confidence. I especially appreciate the supportive learning environment and the continuous guidance provided throughout the process. Thanks to MCI's comprehensive training, I feel well-equipped to deliver excellent customer service and contribute positively to the team from day one.

      Cons

      There are not any here.

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