Not Enough Clients - Therapist MDLIVE Employee Review

3.0
21 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The pay is fair and they pay on time. You receive partial payments for clients who don't keep their appointments. The system calls you for the appointment so that you don't have to worry about blocking your number.

Cons

I work for another telehealth company and my schedule is constantly booked. I'm always adding appointment times because of the demand. At MDLIVE, my appointments remain unfilled. Similar to other telehealth platforms, some clients will change counselors frequently. They will schedule with numerous counselors or want to see more than one counselor at a time.

Explore other reviews about MDLIVE

5.0
20 June 2025
Recommend
CEO approval
Business outlook

Pros

Generally a good group of caring people in both Product and Engineering teams.

Cons

Advancement opportunities are not frequent.

3.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

EHR is easy to use, ample clients to provide services to, all marketing and billing is handled by MDLive,

Cons

Low pay per hour relative to private practice, little ability to select the type of clients you work with.

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