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MDS Communications

Is this your company?

Favortism and dishonest firing. - Communications Specialist MDS Communications Employee Review

1.0
3 July 2013
Recommend
CEO approval
Business outlook

Pros

You're asking people to donate for truely good causes. Everyone seems friendly.

Cons

Friends who recently got fired have told me that they purposefully put their Favorites (I.E. people who all attend the same church) in programs that have a high response rate, and run through people who aren't on their favorites list by changing their logged work hours in order to pay them part time pay, put them in nearly non-responsive programs with fried lists in order to not pay bonuses or demote (say from a CS3 to a CS2 so they do not have to pay them extra even though CS3 get harder programs and are expected to exceed in them) and what has been reported to me more than once by friends who worked there or are still working there is that the favorites never seem to bonus less than the max. Every single week. No matter what. That is not how phone work functions, even on the best month.

Explore other reviews about MDS Communications

5.0
24 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I've been working here for two weeks and as of Friday, I am officially on the call center floor in production. The first week of training is mainly learning about the different organizations we call on behalf of, the company's values and principles, roleplaying the scripts, and live calling after 3 days of classroom training. You have to pass a test to complete week 1 of training, but it's very simple and as long you pay attention, take notes, and show up you will do well. Week 2 of training is a lot of hands on experience on the phones, which helps out tremendously. It puts a lot of what you learned in week 1 into action and helps you with the foundation that week 1 built. I absolutely love my job so far. It is tough at times, you will get a lot of no's, but you have to keep trying. There are a lot of wonderful organizations we call for and they are worth all the hard work we put in. It's truly a blessing. I'm looking forward to starting production on Monday and improving even more!

Cons

The base pay could be a bit higher due to the amount calls we take and the hard work we put in, but we do get bonuses based on performance. If you don't perform well within a certain length of time, they will let you go. That's terrifying to think about, but I'm keeping a positive outlook and hoping to improve each week and keep my performance up!

1
3.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Overtime Good Benefits

Cons

Five days vacation for the whole year Insensitive to non-religious employees Ultra conservative

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