Great company - Service Coordinator MIDCOM Employee Review

Great company. Great account managers. Good benefits. Great company culture. Good training. Great resources. IT guys are amazing. Experienced women owned company. The owners take care of their employees (lunches, BBQs, etc.)

Promotions could be better tied to long term performance, but they do offer many incentives for making monthly quotas. Sometime favoritism is shown to the established employees- has a negative effect on morale.

It appears management has hired more or different staff and they seem to have a reasonable response time, but they still seem to never have a direct answer to questions.

They do not practice performance reviews, which means there is no documentation when you request a raise. In the past they did not respond to important inquiries or send benefit information changes in a timely fashion. One year they sent out the flexible spending account information two days before it was due and it was the week of Christmas.