A good stepping stone but not what it looks on the outside - Anonymous employee MOO Employee Review

3.0
24 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office and location, employees have a good training budget which you have to spend, so you can sharpen your skills or use it for conferences, books etc. Friday free lunches and free breakfast. Good brand as a company to have it on your CV and overall a good stepping stone to move your career further but don't hang around too much.

Cons

It's very hard to get anything done, with awful backlogs and other teams create bottlenecks and blockers. Bureaucratic culture and poor decision-making on big initiatives from management. Cliques in upper management and if you're not one of the cool kids, you won't be given any support to get your work done. Huge legacy in the codebase which complicates everything you do and a lot of politics between the execs which creates a blame culture as well. As a company it has a strong brand and looks very fluffy on the outside but on the inside is a big mess! No wonder most people stay for a year, year and half and leave.

Explore other reviews about MOO

5.0
23 June 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

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MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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