Not a tech company | Leadership is a joke | Culture is toxic - Anonymous MOO Employee Review

1.0
1 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Free breakfast, fruit, Friday lunch, and extravagant office parties (all superficial perks)

Cons

Many bright people with high ambition have left in the past 18 months... really sad to see a company with such a beautiful brand be so poisonous, and suck the soul/confidence/drive out of people. If you are considering a job at MOO, please do yourself a favour and don't get sucked in by the beauty - it's a mirage! Not really a tech company, so they can't attract (or retain) top talent. MOO is mostly a design and physical product company. Way too many people working here for what is delivered. The company head count could easily be cut in half… and if you get rid of the right people, output/quality/happiness would even increase! Way too many people at leadership level at this company who are not fit for the job and even contributing negatively. Leadership team only care about themselves and protecting their positions. Most of them have no clue (and don't care) about the day-to-day or their staff. Their tenure is long because they won't be able to get a job at real companies which would require them to actually work hard and use their brains. Extremely slow for the size of firm... 100,000-employee companies move faster than MOO. Nobody has autonomy to do anything. Promotions are given to favourites, and not based on merit. Performance and potential is not valued, only politics.

Explore other reviews about MOO

5.0
23 June 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

avatar
MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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