Pros
Work from Home Decent pay, twice yearly performance raises Engaged leadership Clear company goals Really enjoy most my coworkers on mid shift and weekends. Leadership team is great and have helped me become more comfortable doing this type of work. We have a lot of trips to set every day but I enjoy helping our members get where they need to go and talking to different providers all over the US.
Cons
Dispatching is a lot easier when you can work with your team in person vs trying to work out a bunch of trips over email or phone. Would love to go back to an office one day. Training Dept doesn’t invest much time on dispatch training. Our team does their best, but there can sometimes be differences in how people do things because they were trained differently. I think our department needs its own trainer to focus on dispatch.