Fun coworkers, but customers don't tip well - Server Mad Mex Employee Review

3.0
4 July 2017
Recommend
CEO approval
Business outlook

Pros

The people I work with are, for the most part, really great. Teamwork is good, and everyone tries to have a fun time at work. Managers are accommodating to my schedule and I get time off when I ask for it.

Cons

The turnover is pretty crazy here. It seems like mostly people stay for 3-4 months, or they stay for years. Not a lot of middle ground. Part of the reason, in my opinion, is that customers are really bad at tipping here. You can get a party of eight and have no guarantee of a tip, even if you don't do anything wrong.

Explore other reviews about Mad Mex

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Good food -Friendly staff -Fun environment -Pretty steady business

Cons

-As with any restaurant can be slow sometimes

4.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Very flexible scheduling. Reasonable across the board, for example, about showing up a couple of minutes late. I made a ton of great friends here and had a lot of amazing coworkers.

Cons

Issues are not always addressed in a timely manner. A general lack of communication at times (depending on management). How enjoyable your night is, is entirely determined by the managers on staff, and general inconsistencies in management.

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