good company - Support Worker Madiba Employee Review

Working with young people to try make a positive impact

Unsupportive senior leadership who make decisions behind the backs of the registered homes managers and then try to push blame on others rather than taking accountability for organisational issues that don't allow for managers to be able to meet the required standards. Concerns raised not being taken seriously or investigated thoroughly and other people being scapegoated so that SLT can save their own backsides which has created a huge blame culture. Inconsistency with investigation and disciplinary actions leads to staff feeling there is favouritism of certain staff members. Higher turnover of staff than most other companies because staffing decisions are not made with consideration for the high level of need of the young people they will be supporting and training is not as comprehensive as it should be to equip staff with the required skills, leading to burnout. Decisions made about staffing levels can make it difficult to keep staff and young people safe. When you decide to leave - particularly if in management, you are ostracised and life is made difficult for you. This has happened a lot. Doesn't matter what extra hours you do as a manager or how much you try to support your teams - there is little to no appreciation from the SLT of this.

The kids you work with

Got it—you want to write Cons Management style can feel intimidating at times, and feedback from staff isn’t always acted upon, which impacts morale. High turnover and staffing challenges can make the work environment stressful. When employees choose to move on, the experience can feel less supportive than expected.