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Madison Square Garden

Is this your company?

The name recognition is not worth it! - Anonymous employee Madison Square Garden Employee Review

1.0
31 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some truly amazing people while working this job and working at such a beautiful venue was a treat.

Cons

Where shall I begin? MSG is a hellhole of a company. The culture is so toxic and beyond soul sucking. I have watched way, way too many good, hardworking, and caring people be let go due to "restructuring", while those who know the right people are given promotions regardless of their work. Upper management is a joke, and truly is 90% filled with those who have checked their soul and their morals at the door in order to advance. For how excited I was to have such a well known name on my resume at the start of my job, knowing now how they treat employees who actually care about their work and their fellow coworkers, I'm almost embarrassed to have stayed as long as I did. The compensation for venue employees is laughable and far less than what is deserved, especially knowing how much directors and managers are raking in. The time and attendance policy creates a system that punishes you for having non health related emergencies and is far too restrictive and inhuman. The constant fear of being fired for a tiny mistake ran rampant through all departments and was so unhealthy, and created a turnover rate that was almost scary high. This place is a disaster.

Explore other reviews about Madison Square Garden

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment with amazing guests and coworkers

Cons

Only part time position it's not ideal for a single person to live off

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Working for an organization that values and invests in technology provides exciting opportunities for technical self-improvement. I really liked the technical work I did, and my coworkers and direct manager were great. The pay and bonus structure are above average.

Cons

The company is incredibly fast paced, which feels chaotic and unstable. They hire (and fire!) incredibly fast. Turnover (within IT) was very high during my time which presents a challenge for establishing and maintaining standards within a team. Most times, it feels like a free for all. New policies are pushed out, sometimes retracted/modified, and the overall direction of the company is just unclear. For instance, some team members were originally hired as fully remote or hybrid workers. The company changed its policy to require everyone to be onsite every day, and they were checking badge scans while also threatening to fire you if you didn't comply. Making sure you got your badge scan in every day became the most important "performance" metric. (it didn't matter if you spent 2 hours of company time in traffic to commute each way - as long as you showed up to scan your badge, you're good). Lastly, there's lots of inter-department drama, specifically around placing (and avoiding) blame. You don't want to be in the crosshairs for any issue/outage here. Because of this dynamic, departments rarely work together constructively on things. For a company as old as MSG, you'd think they would have a mature and stable environment to work. Unfortunately, the chaos and instability comes from the very top, so there's little that your direct management will be able to do (as they don't want to be in the crosshairs either) The company culture around the CEO and his posse is essentially don't make eye contact and stay far away.

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