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      Magellan Health

      Part of Centene

      Engaged employer

      Magellan Health reviews

      Emotionally draining and repetitive work with poor benefits - Customer Care Associate Magellan Health Employee Review

      3.0
      29 May 2026
      Customer care associate
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a job, the benefit were bad but I barely used them

      Cons

      Dealing with emotional vulnerability customer back to back can be every emotional draining, the job is extremely repetitive.

      Explore other reviews about Magellan Health

      5.0
      18 Jan 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The coworkers that I get to interact with daily are very collaborative.

      Cons

      Software systems are outdated and cause delays.

      2.0
      1 June 2026
      Care worker
      Recommend
      CEO approval
      Business outlook

      Pros

      They provde generous time off

      Cons

      Pay was low and work load was unrealistic. I was there over 2 years before they were willing to hire. I was doing the work of 3 ppl. For a Healthcare company their medical benefits were poor.

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