Toxic work environment - Customer Service Magnolia Advanced Materials Employee Review

The best job ever. Manager is great. Coworkers are awesome. They give bonuses. Free lunches. No longer being micro management by former management.

No cons. Everything is good.

* good peers/ co-workers *decent pay *okay hours * company events (if your into that) * very nice holiday hours from Christmas to new years * sometime bonuses *company has a gym Most employee's are friendly, good workers, and cause no issues. I received average pay for my job title and I was happy with that. They did not trying to low ball me at all. It is your standard job with and 8.5 - 9 hour day depending on how long of a lunch you take. If you are in to Halloween and company events you would enjoy that here. You get a week off between Christmas and new years but if you want to get paid you must use 2 PTO day or sick days.

*Benefits like health insurance got worst every year. (higher deductible and cost more to have) * Manipulative with their employee's * Owners have some trust issues / not forgiving for mistake made *new vacation policy was not great *lots of gossip and drama/ Customer Service area can be a very toxic area *ZERO WFH When I started I liked the benefits and then they change with open enrollment to a higher cost and a higher deductible. Magnolia try's to be sneaky with some employee's in terms of "we are helping you with this and that" but then you find out they were forced to help you by law or it doesn't help you at all. Customer Service can be a very toxic place to work if you're not liked. They have a do as I say not a do as I do mentality. They will start drama and have backhanded complements all day The owner have trust issue with everyone. They must be CC on every email sent. They hate work from home. Pinches pennies where they shouldn't and then shovel out stacks of cash where they don't need to . Owner have very little respect for your time. They don't care if it's a Sunday afternoon. That is when they are working and you should be to if they call you with a question.