Great Work Environment - Senior Administrative Specialist MainSpring Employee Review

MainSpring has great leadership and

Doesn't have some of the benefits that larger companies might for future job placement

All individual contributors are team players and willing to help out. Company culture is great. Friendly faces everywhere, no shortage of help or support. They care about work/life balance & mental health. Compensation was slightly above market.

No dedicated project manager. Project team is understaffed and overstretched. Leadership is stagnant. On average, the top 4 roles in my department have been there for over 20 years. The CEO has been there for over 30 years. There is definitely a good ol' boys club at the top. Processes are outdated and need to be reviewed. When mistakes happen, they are constantly blamed on prior employees, instead of management taking accountability. Their unique sales model results in extremely reactive responses when customers are unhappy, and creates needless stress for the project team.