Pros
Coworkers are wonderful and helpful.
The salon has great potential.
Cons
Management leaves much to be desired. Many promises and policies are made without follow through or care, fostering an environment that feels chaotic and like a mean girl sorority. Management from Canada, permanent and visiting, is extremely passive aggressive and often insulting.
Pay is often late, miscalculated, or missed entirely then ignored when emailing to correct any issues with pay.
Management is notorious for cutting hours as late as four to eight hours before a shift is to begin, as well as deducting time when management feels someone is not doing enough busy work during a shift.
Employees are promised to be paid an additional $10/h for private events that is supposed to be paid with tips weekly. (Tips are paid separately from hourly wages). Each week employees often complain and email management about unpaid tips and private event pay. Emails and concerns go ignored.
The salon focuses too much on aesthetic and the “it place” appearances. They so desperately want to be apart of the cool NYC scene. However, behind the scenes the salon is has problem that go unaddressed or tended too. Many power sockets are hard to reach or not functioning properly, handles for storage drawers are falling off, training and care of staff is poor, and often times tools needed to perform services are depleted before the end of a weekly shifts.
Employees are expected to respond to any communication but management does not practice the same courtesy.
If one is ok with being pushed around or acting as a mole within the salon and reporting “misconduct” or “bad behavior” to management they will thrive and be rewarded.
Bottles of AESOP soap in the bathrooms, Don Dom Perignon behind the bar, and curated playlist can mask shortcomings for so long.
It will catch up.