the worst experience ever - Anonymous employee Mangopay Employee Review

1.0
24 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- few people from the team

Cons

- CTO is a bully and a hypocrite. Tech teams don't communicate with him, so he pours out his frustration on different teams doing exactly the same thing. - they brag about their company's values but they are just words, there is no embodiment of them inside the company. - there is micromangement, and questioning what are you doing constantly. - during recruitment process they are looking for and saying how much data driven and improvement-focused they are, but in reality if you want to change something there is a bunch of obstacles from management and even the smallest thing needs to be approved. - the communication is this organization does not exist. Management do not talk with eachother, if you are bellow you typically don't know what is going on because no one is telling you anything. So often times you get crucial informations by accident, or you need to become your manager and get to the bottom of the issue but then you don't even know who to ask because different people tell you different things. - constant stress and to much work on one to handle. - management do not listen to you if you bring up any problem. - overall fakeness - all smiles, everything is good, there are no problems.

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Mangopay Response
2y
Thank you for taking the time to write your review. We’re sorry to hear that you feel this way and are really disappointed to read your comments as they are opposed to the working culture we are building at Mangopay and the values that we believe in and follow. As a company we have gone through a significant amount of change since we entered a new growth chapter in the second half of last year. As such, the tech evolution at Mangopay has been accelerated with meaningful milestones and achievements. These include Mangopay transitioning to fully running on cloud, our data platform being boosted to its nextgen phase, our tech stack being modernized and becoming more scalable and polyglot, as well as engineering and product working extremely closely together in cross-functional teams, plus more than doubling our talent headcount in tech and product to cover a much wider portfolio. We appreciate that this magnitude and velocity of change - which is essential to the company’s growth, doesn’t suit everyone, and some team members could find this is not a good fit for their own expertise, their existing skill sets and their own appetite for change. Today, Mangopay offers significant tech challenges for engineers who enjoy problem solving and find fulfilment in taking part in a substantial tech journey whilst being given the ability to make a significant impact. Our culture has always been kind and respectful at all levels and we are continuously looking for like minded individuals to join us on our exciting journey. We care a lot about our people and take time to listen to our employees’ constructive feedback to ensure we create a great working environment for everyone. As such, we would really value the opportunity to discuss your comments and any additional feedback you may have, so please get in touch. All the best.

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4.0
26 June 2026
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Pros

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Cons

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5.0
25 Feb 2026
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Pros

I had the pleasure of working at Mangopay for several years and my experience was truly outstanding. The company fosters a collaborative and supportive environment, where employees are encouraged to grow both professionally and personally. Leadership is approachable and genuinely invested in the success and well-being of their teams.

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I really enjoyed working there, I noticed no drawbacks.

1
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Mangopay Response
3mo
Thank you for sharing such thoughtful feedback and for the many years you spent at Mangopay. We're delighted to hear that you experienced a collaborative environment and supportive leadership during your time with us. We truly appreciate your contributions, and wish you continued success in your future endeavors. Thank you!
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