2.0
15 Jan 2021
Former employee
Galway
Recommend
CEO approval
Business outlook
Pros
Some people are actually lovely. There are some good career opportunities and you probably could climb the ranks, which is what I think keeps some of these intelligent, kind people stuck there. Hours are good too.
Cons
Some managers were actually bad people, the atmosphere was an unhappy one as a result. Handling of sensitive claims was at times disgraceful. Absolutely terribly organised and it is the customers who are suffering. Workers have to deal with these upset customers but don't have the power to resolve their issues due to the disorganisation.