Great leadership - Customer Service Representative Markel Employee Review

5.0
8 Dec 2021
Recommend
CEO approval
Business outlook

Pros

My interaction with leadership felt genuine. They always had our best interest at heart and we’re very accommodating. Off on most federal holidays with pay.

Cons

Short staffing has been a problem since the beginning of the pandemic. Call volume can be overwhelming.

Explore other reviews about Markel

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment Flexible work schedule Good work-life balance Friendly coworkers and management Opportunities to learn new skills Decent benefits package

Cons

Communication between departments could be improved Workload can be inconsistent at times Pay could be more competitive

4.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid. Decent training. Decent pay. Nice PTO package and bonus based on performance.

Cons

Slow promotions, raises. Corporate America.

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