Pros
Company in an industry with so much potential
Cons
Poor culture, poor leadership by the top management. Doesn't care much about feedback from mid managers and people on the ground. Poor work life balance, Overwhelming work, endless meetings, daily struggles with clients' complains on repetitive issues that never get addressed properly. Work that can be automated are still performed manually. Not willing to invest in systems nor people. There are just too many to list. Pathetic bonus payout (4-5% of annual salary), considering business has been really good. I honestly don't know how I lasted this long with the company. Recent mass firing of staffs globally, despite the struggling workload, was a wake up call for me. There are better managers and companies to work for and be loyal to out there.