Please dear God, make me a bird so I can fly far-far away - Anonymous employee Market America Employee Review

1.0
20 July 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pays weekly. Premium healthcare plan is phenomenal. Discounts on their products - markup of ~10% over company's cost (I hope you like makeup and vitamins). There are/were a few really friendly, intelligent and motivated employees... Shoutout to you, Papa! They are open for trying new technologies and ideas.

Cons

Yikes! Where to start? If you think you can stomach working for a company whose sole purpose is to part suckers with their money, read on and we'll see if I can dissuade you from joining. Pay is roughly 15% under market unless they REALLY need to fill your position. 401k matching is a joke. 2% max at 8% employee contribution. Within my first few months, my manager asked the team to put padded reviews on Glassdoor as they are aware of how abysmal it is to work there... I guess trying to fix what's wrong with their organization would require too much work/ self-reflection and honesty. Many coworkers take an openly hostile attitude toward each other and are unwilling to work together nor are they willing to accept constructive criticism. Big-fish-in-a-small-pond syndrome mixed with a healthy amount of prima donna. Management acts as the medium between you and upper management. They will tell you they'll support and defend your work but readily throw you under the bus when their butts are on the line. Ineptitude amongst middle management is rampant as many/most have been with the company since inception and are friends/ former schoolmates of the founding management group - nepotism rules. 95% chance you won't make as much as the Ridinger's hairdresser (~$100k). "Narcissistic megalomaniacs" is an understatement. Don't expect to sit anywhere comfortable; I think the newest office chair they have is 15 years old. Don't expect a second monitor unless you really like CRTs. And the #1 reason not to work here is: They aren't making money in the majority of markets they operate in. The ones they are making money in aren't doing as well as they hoped. One of these days you'll show up to work to find the doors locked.

Explore other reviews about Market America

5.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great company- excellent opportunity to break in to Entrepreneurship

Cons

Nothing to mention regarding Cons.

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Collegues coworkers are supportive, partly because we all suffer from executive toxicity.

Cons

The founder of the company had true vision and was a natural salesman, but his passing has exposed deep holes in leadership. While a few of the remaining executives were directly involved in starting the business and possessed the skillset for a startup environment, they are utterly inept at managing a large organization. Furthermore, nepotism renders the Peter Principle as obsolete; the preference is to start people at their level of incompetence on day one. This disconnect at the top trickles down to daily operations, particularly in hiring. Managers and directors are tasked with interviewing and choosing candidates, only to have unknown, disconnected executives—who possess zero knowledge about the chosen candidate—arbitrarily instruct them to "keep looking" even after a candidate has already proven themselves as a Market America employee. Operationally, there is no Change Management process in place. Sudden strategic pivots—sometimes unprompted by actual market conditions—are enacted with remarkably poor communication. Because departments are heavily siloed, these abrupt changes only compound the widespread confusion and inefficiency. Culturally, while a heavy focus on the customer is warranted, absolutely no thought is given to employee well-being or professional growth. Consequently, turnover in the departments that directly serve employees is constant. Even the employee recognition program strays far afield from Human Performance Improvement best-practices. While the winners often merit the accolade, the process itself is effectively a popularity contest heavily skewed by managerial influence. With over 20 years in the workforce across multiple organizations, I can confidently say this is the worst company I ever worked for.

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