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Marriott International

Engaged employer

Not employee-friendly - Cusrtomer Service Representative Marriott International Employee Review

2.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good colleagues, multicultural, good atmosphere

Cons

Too many calls, micromanagement and high pressure with low salary, bad management

Explore other reviews about Marriott International

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Summer Intern Business Challenge! Lots of fun. Lots of chats, career development and office opportunities! Talented people.

Cons

Work didn't feel that meaningful to the company as a whole.

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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