4.0
18 Feb 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Great learning and training culture. I've expanded my knowledge and skills of customer service and problem solving during my time. You are able to network with many managers who may help you move up in the company.
Cons
Customer Service will always be a hard industry to work in. It was an emotional rollercoaster at the front desk. One guest can make your day, and then the next can ruin it in seconds.