Backroom Associate - Anonymous employee Marshalls Employee Review

2.0
23 June 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Weekly paycheck -Some good people -10% discount, stacks up to 20% if there is a store-wide 10% deal going on

Cons

-No good training. Here's a basket of bricks, build a house. -Crap pay(though it should be said that it is above minimum wage) and very inconsistent hours. Worked three weeks at 8 hours, one week at 33 hours, then two weeks at 10, etc... -A lot of cut-throat behavior, especially by the sales floor associates and management. Everyone is looking out for themselves, and higher-ups typically won't inform you if something is wrong, just let it fester then down the line make it out to be your fault. -Discount knocks off taxes but that's about it.

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5.0
4 June 2026
Recommend
CEO approval
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Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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