Good for high school students just starting to work. An OK job. - Sales Associate Marshalls Employee Review

3.0
6 Aug 2012
Recommend
CEO approval
Business outlook

Pros

There are so many employees coming in and out all the time that being five to ten minutes late is no big deal. It's almost impossible to get fired. They have no problem with rehiring college students who go away and come back for the summer and holidays. It's pretty easy to get your shifts switched if an event comes up that you want to attend. Managers also don't mind coworkers socializing so long as they're doing what they're supposed to do. You're allowed to have piercings, tattoos and any crazy hair you want; employees simply need to dress "business casual" as in clothes that aren't stained, ripped, and actually cover your body. There are always a variety of interesting characters that work there so you'll always be amused.

Cons

They seriously rip off their employees when it comes to pay. You are hired for minimum wage. Upon being hired in I was promised a raise once every six months. I only ever got one raise after the first six months, it didn't matter how good of an employee I was over the years. It's always very dusty in the store so those with allergies or sensitive eyes and respiratory systems can't work here. You're not allowed to have anything to read nor are you allowed to sit if you're unlucky enough to be stuck in the fitting room and you'd better have a strong bladder because you need to wait for a coworker to finish whatever they're doing and come cover you in order to use the restroom (this is understandable but honestly it really sucks). Lastly, there is also a lot of miserable coworker gossip that you have to ignore to keep your sanity.

Explore other reviews about Marshalls

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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