Odd lack of communication from "management" - Sales Associate Marshalls Employee Review

1.0
27 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The easiest pay ever. Working fitting room is so easy it's almost tiring, though. It's very boring. But working the sales floor is great. Didn't get register trained. Now I think I suspect why.

Cons

I suspect some quiet discrimination at the store I worked at. It's funny...the video we watched proudly states that marshalls supports diversity, yet there were so many non-white team members and not a single non-white manager. Also, one of the managers was a rude woman who never bothered to ask my name. I was seasonal, was sick in my second month of work with bronchitis. i missed more than a few days of work so it's understandable that they'd let me go. What I didn't understand was why they didn't have the balls to tell me to my face. Are they incapable of talking to me like a human being? Guess not. I saw they changed my schedule from the two shifts I still had that last week to no shifts at all. And then treated me like an idiot, even though I have a photo of the schedule they actually switched out. Truly childish and cowardly.

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5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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