I work here and It’s drained every cell in my body… - Retail Sales Associate Marshalls Employee Review

2.0
10 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Flexible hours….thats all I have to say for pros. A lot of hours during Christmas.

Cons

Working at Marshall’s has taught me that this is NOT for everyone. This position is for people with over the top patience. Not for customers, but the managers, workers, etc. the job is fun at first because they’re just training you, you’re learning slow, but once a month go by that’s it, you’re a slave at its highest peak. I don’t recommend Marshall’s for introverts, or anyone looking for a little easy job. Unless you say you want to work in the back. I honestly don’t mean to be brutal about this, I just have gone through so much mentally just with Marshall’s and my mental health took a huge turn throughout the time of me working here. If your schedule says you’re leaving at 9-10 pm good luck , they’re keeping you until 11

Explore other reviews about Marshalls

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible scheduling that works well for students

Cons

dealing with difficult during holiday peak seasons

3.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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