No growth opportunity for support personnel - Support Staff Masco Employee Review

1.0
15 May 2012
Recommend
CEO approval
Business outlook

Pros

The health benefits are much better than previous companies; on-site cafe; matching gifts; the company closes for the week between Christmas Eve and New Year's. There is a gym on-site. 4% match for 401k. Annual bonus and profit sharing.

Cons

Minimum to zero advancement potential for support personnel. I have never had a performance review. They are so focused on bringing in good young talent that they make everyone that has been there for years feel undervalued. Support personnel are continuously left out of department meetings, not given any projects, basically made to feel that we are not an important part of the team. Telecommuting policy is not fairly governed. Lots of red tape for every little idea you may have, legal has to look at everything and takes weeks to respond. IT Help Desk is in bad shape, but they are genuinely pleasant people. It seems to be a lack of direction. The HQ building has so much empty space (waste of money) and should be moved to Ann Arbor with Cabinetry. According to our last all-employee meeting, layoffs are coming AGAIN. Staff are tired of seeing their co-workers terminated. Morale is pitiful. It feels as if there is a constant threat, and there are a couple director level employees who seem to get energized by firing people. These are the type of people that become executives in the company. The "atmosphere" has changed so much. It is very heartbreaking as this used to be a wonderful company. I hope that Masco can find its way back, but it doesn't look like it will anytime soon. In general, I cannot recommend Masco to any interested support level candidates. That said, if you are an executive level employee, you will probably be quite pleased, especially as there are extra perks for execs. I think the extra perks would make up for some of the low morale, etc. that you will face. So, please don't let my review hold you back if you are at that level. It is only for the office workers that the situation is truly dire.

Explore other reviews about Masco

5.0
28 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Organization cares about people - Great benefits - Solid internal communication across leadership to employee base- knowledge and functional alignment of strategic priorities - Opportunities to work with many talented individuals including at business units - Collaborative & inclusive group, focused on continuous improvement

Cons

Working in a decentralized/center-led environment can sometimes be challenging due to the added complexity. However, there is a well-established approach and culture that allows you to navigate effectively.

3.0
8 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great teams, coworkers, some flexibility although that seems to be changing.

Cons

Health insurance is fair at best, decent salaries, upper management says the right things, but doesn’t necessarily follow through. Leadership tends to look the same (male, older, old school).

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