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Massachusetts General Hospital

Engaged employer

Low morale. Used to be a great place to work. - Staff Assistant III Massachusetts General Hospital Employee Review

2.0
5 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Flexibility with work hours. Access to good healthcare.

Cons

Low pay, low morale in the last couple years. Employees used to receive occasion bonuses, but now the only people receiving yearly bonuses are high paid executives, management, attorneys and physicians. Physicians receive many incentive bonuses while staff only receive a 2 percent annual raise. Hourly employees required to take vacation time (or no pay if they have no vacation time ) when there is a state of emergency due to snow and the department is closed, yet physicians and management get paid. Human resources does very little to improve morale. MGH used to be a wonderful place to work, but their focus in the last couple years has been their revenue and not their employees.

Explore other reviews about Massachusetts General Hospital

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A lot of resources, well supported and trained staff, very protocoled.

Cons

Low pay, high turnover, too many changes with the merge with not enough communication. Choosing to hire more people and expanding the hospital without compensating those already staying and putting in more work.

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Job security and everyone on my team is great

Cons

MGH is very big and sometimes that makes it hard to find the right person to ask for help/support. A lot of systems are automated so when I’ve had to call HR or occupational health, I’ve had to go through multiple phone menus/transfers to talk to someone and hope it was the right person.

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