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Massachusetts General Hospital

Engaged employer

Brand name is the biggest draw - Research Technician Massachusetts General Hospital Employee Review

3.0
17 May 2024
Recommend
CEO approval
Business outlook

Pros

Facilities were nice, but somewhat outdated compared to other hospitals in the area. Bus system is excellent, free, and fairly reliable. Cafeterias are cheap and food is decent. Co-workers are mostly very intelligent and great mentors.

Cons

Benefits and pay are mediocre at best. The hospital relies solely on its name to recruit and retain employees, rather than offering competitive packages. The hiring process is horribly unorganized. For a major hospital you’d think they have everything streamlined and in one central location. Think again. Trying to get ahold of the proper person for HR or payroll in your department is a nightmare and the information is passed down through senior staff like folklore rather than provided in an employee handbook or orientation. Also, employees can be very cocky about working here. I know that the best of the best are employed here, but it’s very off-putting - “act like you’ve been there before”, ya know?

Explore other reviews about Massachusetts General Hospital

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A lot of resources, well supported and trained staff, very protocoled.

Cons

Low pay, high turnover, too many changes with the merge with not enough communication. Choosing to hire more people and expanding the hospital without compensating those already staying and putting in more work.

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Job security and everyone on my team is great

Cons

MGH is very big and sometimes that makes it hard to find the right person to ask for help/support. A lot of systems are automated so when I’ve had to call HR or occupational health, I’ve had to go through multiple phone menus/transfers to talk to someone and hope it was the right person.

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