Pros
hardly ever slow, clients always coming through the door. Good place to get experience. Coworkers can be fun, but sometimes they hire crazy therapists, who have serious personality problems, but they usually dont last long because they cannot build repeat clients.
Cons
Not well managed at the front desk. Very high turnover, causing constant mistakes and frustrations for clients and therapists. They hire very young front desk, pay them nothing, and then expect top tier sales results, and have at times resorted to immature abusive tactics like taking their chairs away and making them stand all day & forcing them to come in at 7 am every saturday for demoralizing sales meetings for weeks on end. They have no dedicated scheduler, or customer service agents, the sales staff at the front have to try and play too many roles and it often results in issues. It is an ok job being a massage therapist here, but they are very cheap on raises here, even for their top therapists who make them money. There is a high turn over rate in management as well, as there seems to be way to much micromanaging that makes the current manager feel unappreciated, undermined, and overwhelmed, managers last about a year maybe 2 here. Good place to get experience, then move on.
