Pros
Frequent free massages, learning experience, clear sanitation efforts, good support to newer MTs who are coming out of school with no clientele- their schedules made per their preference for type and body issue of massage, clean ready rooms, flexibility of sched and breaks system. I would recommend MTs applying as a first job in the field or for someone who just wants to show up and not manage their own clientele.
Cons
The sales aspect was stressful and left staff feeling guilty for "ruining" the relaxation of guests. The mandatory membership pushing and using what they perceived to be a collection of health info for their session "against" them and holding their payment method from them while doing so is blatant harassment as a business model. It really only becomes such an issue when the situation is something like a teacher got gifted a massage from their entire class and will never be able to afford the membership. But those types of customers were very clearly frustrated by the sales aspect and the "3 no's" requirement was enforced by owners hanging around in earshot and threatening to fire front desk personnel for not follow protocol or being "too easy" on the customer. It's also very awkward that they enforce following a memorized script and at times up to 3 "guests" come out at the same time to see their massage therapist do their gimmick with the booklet and then a robotic chorus of front desk people reciting the exact same worded script about the membership to their sleepy-eyed guest. One major downside for physical health of the staff is there was forced standing on concrete floors for 8 hour shifts. Also you cannot choose your schedule and may be forced to work at 7am after closing 11p the night before. Do not expect a relaxing work environment at this place.
