Terrible work experience - Sales Assistant Matalan Retail Employee Review

1.0
29 June 2015
Recommend
CEO approval
Business outlook

Pros

Sometimes flexible, fitted in well with study and personal life but expected a lot back. Biggest pro was leaving after I graduated

Cons

Felt exploited, long hours, terrible treatment, used to have double pay on bank holidays then took this away for time in lieu, expected to stay for long hours, sometimes 16 hours or more and told it was non-negotiable and disciplinary action would be taken if you refused, often felt bullied, actually vomited on shift once before the store opened and manager refused to open shutter when I asked to leave. Extremely stressful around peak times- you are given unrealistic targets and time frames. Oh, and you never get a pay rise. This was ok as something to support me through sixth form and university but now that I have employed in other establishments for the past 2 years I truly realise what a terrible employer matalan is. No opportunity for progression and often made promises that never materialised. And as other people have said- forced to sell matalan cards to customers. Argh!

Explore other reviews about Matalan Retail

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

good pay good team good staff

Cons

bad managemnt but thats it

avatar
Matalan Retail Response
6mo
Hi, many thanks for your feedback; it's really important to us. Can you advise of your store location so I can forward this to the appropriate person/team? Thanks, Matalan
2.0
29 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Pro very good for the money

Cons

Pro you are very annoying, to ask me to introduce some fake information just to see some data

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