Forced to quit, highly aggressive management in IT - Systems Administrator Matson Employee Review

1.0
5 July 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits, decent retirement plan

Cons

Highly aggressive IT management team, from the top on down, shouting and talking down to employees is the standard operating procedure. No budget to accomplish tasks, tasks which are given impossible timelines by the project manage who happens to be related to the department director. If you are on FMLA, they will violate your rights and retaliate on you for taking it. I reported my manager to HR for this behavior and they helped make it worse by simply telling my manager what I told them and not doing anything about it. You will cry at your desk. You will be told "Maybe this is not the place for you" if you bring up *any* concerns to management. You will be told you can get free IT training, which is true. However, since all IT departments are severely understaffed, all training has to be done while you are working, so best of luck getting those certs done while you are keeping the wheels on a wooden train while speeding down the tracks. The IT management in Phoenix was severely distrusting, I found the director outside my cubical multiple times eavesdropping on calls I was having with end users. I mean, if you want to hear me talk to end users just use Service Observe, don't be a creep about it. You will not move up in the company unless you already have a friend in management. Despite me dedicating 10 years of my life to this company, when I showed interest I was shot down "Those guys work a lot of hours, I don't think that is for you" while I was staring at my mandatory 8 hours per week of overtime. So his response was then to start taking all of my Sysadmin responsibilities and give them to a new hire, an H1B who is related to the new leader of the IT department and left me with only help desk responsibilities, after 9 years as a successful sysadmin, they turned me into a help desk and essentially tried to kill my career, just because I expressed an interest in moving up. Oh, also, your manager will have you do their personal work on company time and your director will be 100% fine with this.

Explore other reviews about Matson

5.0
14 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good hours and friendly coworkers

Cons

There was alot of workload

2.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits if that's all you care about.

Cons

Bullying is brushed off as personality differences. Favoritism and butt kissing is the only way to survive or get ahead. They offer lots of leave and cover medical leave 100% of pay so people abuse the time off policies. Leadership will spend up to 50% of their day whispering in dark corners with their favorite employees. Management ignores all the toxicity. No wonder good people leave and they are left with the people who only care about the benefits and how much they can abuse them.

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