Company is being sold to Tempurpedic. They have no culture bad he violations and no real vision that brings results - Store Manager Mattress Firm Employee Review

1.0
9 Feb 2024
Recommend
CEO approval
Business outlook

Pros

You can grow fast to store manager

Cons

Lack of career advancement past store manager they do not promote within for senior leadership in the NY market. They lack diversity and micromanage.

Explore other reviews about Mattress Firm

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Job for enyone .

Cons

you have to wrok long hours

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and approachable management team. Flexible scheduling that made it easier to balance work and personal responsibilities. Opportunities to transfer between locations for better career or sales opportunities. Competitive pay compared to many other retail sales positions. Relaxed, low-pressure sales environment that encouraged a consultative approach rather than aggressive selling. Positive workplace culture with managers who were willing to help employees succeed.

Cons

Delivery issues occurred frequently and required employees to be proactive in identifying and resolving problems. Communication between store associates and warehouse personnel could be inconsistent, making issue resolution more difficult. Coordinating out-of-state deliveries could be complex and time-consuming. Computer system slowdowns or outages during major holiday sales sometimes disrupted order processing and financing applications.

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