Decent pay, no work/life balance - Store Manager Mattress Firm Employee Review

3.0
14 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pay (in the Bay Area at least) is fairly decent and uncapped commissions are nice. Ability to have a flexible schedule for the most part.

Cons

You’ll work every single weekend and every holiday. Holidays often have extended 12 hour shifts. Not a great job if you have a family or want to do anything outside of work.

Explore other reviews about Mattress Firm

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Job for enyone .

Cons

you have to wrok long hours

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and approachable management team. Flexible scheduling that made it easier to balance work and personal responsibilities. Opportunities to transfer between locations for better career or sales opportunities. Competitive pay compared to many other retail sales positions. Relaxed, low-pressure sales environment that encouraged a consultative approach rather than aggressive selling. Positive workplace culture with managers who were willing to help employees succeed.

Cons

Delivery issues occurred frequently and required employees to be proactive in identifying and resolving problems. Communication between store associates and warehouse personnel could be inconsistent, making issue resolution more difficult. Coordinating out-of-state deliveries could be complex and time-consuming. Computer system slowdowns or outages during major holiday sales sometimes disrupted order processing and financing applications.

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