4mo
Thank you for taking the time to share this. We really appreciate honest feedback from colleagues; especially when it highlights areas where we can make improvements.
It’s good to hear that you value the close-knit environment and flexibility at Mauve. That’s something we care a lot about, so it means a lot to see it recognised.
We also take onboard your comments around the pay and grading structure changes, particularly around how decisions were explained. Clear communication is important, and if the reasoning behind changes didn’t feel transparent, that’s something to address.
The pay and grading framework was introduced in 2024 after colleagues told us (through our engagement survey) that they wanted clearer progression pathways and more consistency in pay. To respond to that, all roles were independently evaluated and benchmarked against the external market in the country of work. We worked with third-party specialists to assess roles against consistent criteria across locations and job levels, with the aim of making the framework as fair and objective as possible. We were able to introduce a performance-based framework that supports regular, consistent pay progression and clearer opportunities to advance your grade.
However, introducing a framework is only part of the job; ensuring everyone understands it is important too. Based on your feedback we’ve taken these actions:
• We’ve shared your constructive feedback with our People and Culture team and senior leadership to explore improvements.
• We’re also working with our Comms team to improve how leadership decisions are shared and discussed, including more regular all-hands sessions and informal drop-ins. If you have ideas on how we can communicate better, we’d really welcome them. We’re setting up a confidential communications suggestion box so colleagues can share feedback or suggestions openly. You can also get in touch with the team directly if you’d prefer to.
If you’re open to it, we’d encourage a conversation with your line manager to expand on your concerns, and to revisit the detailed pay and grading information available internally. And if there are still gaps, please let us know.
Feedback like this helps us improve, and we’re committed to continuing to listen and act on it. Thanks for being a valued member of our team.