Friendly employer but low salaries - Anonymous employee Mauve Group Employee Review

2.0
1 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employer is very fun and friendly, and quite flexible with things such as doctor's appointments, some flexible hours, etc.

Cons

There was a company-wide pay restructure recently where everyone's salaries were reviewed, and salary increases were given. After waiting for a salary increase for 4 years, I received a 1% increase, despite my increased responsibilities and contributions over the past 4 years, not to mention the loyalty to the company which in and of itself is worth more than 1%. Also, no reason or explanation was given to as to why I was placed on the specific pay level that I was placed following the restructure and why I received the small salary increase I received. This was the case for the entire company. So, we weren't even given the opportunity to argue our case. From speaking to colleagues, I was not the only one who felt their salary increase was unfair and not proportionate to their contributions to the company.

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Mauve Group Response
1y
Thank you for your feedback. We appreciate your honesty and value your contributions to the company. It’s great to hear that the fun, friendly, and flexible environment we strive to create has been a positive aspect of your experience. We also hear the concerns you’ve raised around the recent pay restructure in August and would like to address some of the points. Firstly, we're happy to confirm that every employee received an increase as part of the pay restructure, and no-one was placed at risk of red circling or reductions, as can sometimes happen with a pay restructure. In the 12 months preceding the restructure, all employees received two additional 5% pay rises to support cost of living increases, alongside companywide bonuses. Fair pay remains an important part of our commitment to employees. Moving forward, the newly-implemented pay progression ensures that employees will continue to move up the pay scale in addition to annual pay uplifts, reflecting our commitment to supporting career growth. With flexible working policies and support for overseas employee moves, Mauve has achieved a low employee turnover of just 2% annually. The decision to implement a new pay and grading structure came in response to feedback from the employee engagement survey, where colleagues expressed a desire for clearer pay progression and a more consistent approach across the organisation. The restructure was also guided by third-party expertise to ensure objectivity, consistency, and fairness—defining, sizing, and benchmarking all job roles across the global business. The objective was to align company salaries across global locations, companies, and job levels, in line with country market rates and as the organisation grows. We understand, however, that salary outcomes may not always align with personal expectations, which is why a process for appeals was put in place. The process was outlined in the framework documents shared at the same time as your salary increase letter. Although the appeals deadline has now passed, we encourage you to contact us directly through the Pay Structure email address (please see your salary increase letter) to discuss this further, and we’ll be happy to assist. Lastly, we’d like to highlight that the significant majority of employees welcomed the new pay structure positively, but we value all feedback received. Your input helps us improve, and we hope you will engage with us through the available channels to resolve any concerns. Thank you again for your dedication over the years. We look forward to continuing to support your growth within the company.

Explore other reviews about Mauve Group

3.0
11 Mar 2022
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Great culture fantastic training opportunity

Cons

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5.0
19 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My time at Mauve been a really positive experience. What stands out most to me is the people. Everyone is supportive, warm and approachable, and personal and professional wins are really celebrated. It's a fun environment and I've made great friends. I think this is a big benefit, especially given how international the company is; we've had a few fun international meet ups but it would be great to meet more of my colleagues from other parts of the world. I've also always felt comfortable sharing ideas or asking questions, and the senior team are very approachable and open door. There’s also lots of flexibility, which makes a big difference day to day. I'm able to work from home or an office which suits me perfectly. My manager trusts me to get on with my work and validates me for good work; this has created a respectful, professional atmosphere in our team. There's really good training, both through external trainers, a personalised training platform and a yearly training allowance where you get to choose what you want to learn - this has allowed me to learn more skills and take on more responsibility over time.

Cons

- Not seeing some of your colleagues - It does get really busy and teams can sometimes get stretched, which requires creativity and gap-filling. - As the company grows, processes and systems are changing which is understandable, but can take time to adjust to. - A less corporate structure compared to other businesses, which I personally enjoy for the flexibility and autonomy, but it might not suit those who prefer a formal or traditional environment.

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Mauve Group Response
3mo
Thank you for sharing such a thoughtful review. It is wonderful to hear that your experience at Mauve has been so positive. It is fantastic to know that our culture, supportive colleagues, and strong sense of community have stood out to you. Being people-first is always our priority, so it’s especially rewarding to hear that reflected in your experience. We are also pleased that our flexibility and trust-based approach are making a meaningful difference day to day. It’s great to hear that our training initiatives are helping you develop new skills and take on greater responsibility. As an international and growing organisation, we recognise that not always seeing colleagues in person can be a challenge, and we are always looking for ways to create more opportunities for global connection and to continue strengthening our systems to support collaboration as we scale. Thank you again for your feedback and for being part of our journey.
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