Don't do it! - Automotive Service Advisor Mavis Tire Employee Review

1.0
9 Feb 2022
Recommend
CEO approval
Business outlook

Pros

The hours are not bad

Cons

Phones go to an answering center in another state where customers are booked appointments for tires that are never ordered and stores don't stock. They make appointments and promise service time without knowing how many technicians are available, and if there is a technician available to that has the skill set and certifications to complete the work they have promised. They encourage service writers and technicians to provide unnecessary work/repairs. You are constantly left to deal with angry customers, overworked technicians and a lack of support.

Explore other reviews about Mavis Tire

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good management cookie cutter routines to prevent messing up.

Cons

Clients can be rude due to their situations

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Mavis Tire Response
2d
Thank you for your thoughtful review! We’re thrilled to hear that the time you’ve spent with Mavis has been rewarding. We hope you will continue to be proud to be part of Team Mavis for years to come. We love feedback! Feel free to tell us more at feedback@mavis.com.
3.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Being able to help ppl in need

Cons

Very low pay for the salary They keep adding more and more thing on us as managers. makes us work more hrs for the same pay. Can barly afford to live off of you have a family Can have 2 days off in a row make it so you have no work life balance

1
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Mavis Tire Response
1w
We appreciate you taking the time to bring this to our attention. We take all feedback from our team members very seriously, and we hope you will email us at feedback@mavis.com so that we can take any necessary corrective action. Mavis is proud to be an Equal Opportunity Employer, and we do not tolerate discrimination, harassment or retaliation in the workplace. Current and former team members can raise concerns, make reports, and participate in investigations without fear of reprisal or any adverse action. Again, we’re here for you at feedback@mavis.com.
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