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Maxim Healthcare

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Favoritism and Poor Management - Field Support Specialist Maxim Healthcare Employee Review

1.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

There are several programs within the company to advance your career, and you'll have an opportunity to be a mentor to other offices. The CEO and others at the top of the company seem to really care about their mission and values.

Cons

Management chose their favorite people and if you weren't one of them then it didn't matter how hard you worked or how much you contributed to the team - they would ostracize you and create a work environment so toxic that quitting was the only way to maintain your sanity. While I was there, it seemed like there was a shift from focusing on the clients and caregivers and their wellbeing to focusing on profits and making sure the management team got their bonuses and incentive trips. It felt like the leadership team really stopped caring about the mission and only cared about money. The benefits were mediocre at best.

Explore other reviews about Maxim Healthcare

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible shifts and hours. Very nice office staff.

Cons

No paid time off available to build.

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

1. Stable healthcare company with established reputation * Maxim Healthcare Services is well-known in healthcare staffing and home healthcare, so there is job security and established systems. 2. Strong administrative/coordinator experience * Great resume builder for future roles in operations, healthcare administration, recruiting, account management, or project coordination. 3. Relationship-building role * You work closely with families, caregivers, nurses, and clients, which builds strong customer service and communication skills. 4. Mission-driven work * You are helping coordinate care for families who genuinely need support, which can feel meaningful. 5. Potential growth opportunities * Can move into recruiting, branch leadership, healthcare operations, account management, or regional leadership. 6. Structured office environment * Predictable tasks, processes, scheduling, documentation, client communication. 7. Benefits and corporate structure * Usually offers PTO, healthcare benefits, 401(k), and more stability than smaller companies.

Cons

1. High stress / constant urgency * Healthcare staffing often means call-outs, last-minute schedule changes, unhappy families, and scrambling to fill shifts. 2. Heavy phone and email volume * Much of the day can be reactive rather than proactive. 3. Limited flexibility * Often requires strict office hours (commonly 8–5), which can be hard when balancing kids and school pickup schedules. 4. Emotional burnout * Working with patients, families, and caregivers can become emotionally draining over time. 5. Staffing shortages = pressure * If nurses/caregivers call off, coordinators are often responsible for solving the issue immediately. 6. Can feel repetitive * Scheduling, documentation, follow-up calls, and compliance tasks can become routine. 7. Compensation may not match stress level * Depending on market/location, pay can sometimes feel low compared with workload.

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