Strong training, but fast-paced environment can be challenging - Customer Service Representative Maximus Employee Review

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Robust training that gives you the right foundation for policies that you would be interpreting to the public.

Cons

You have to adapt very quickly to a very high pace environment

Explore other reviews about Maximus

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay Benefits Family oriented Flexibility Work/Home life

Cons

Nothing really, it's a really great company

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

The other people that I worked with

Cons

Was told that after Open Enrollment ended we were going to get a decent sized raise, and be made permanent employees. They waited until the end of February, demoted us to Call Center Employees, the pay rate didnt change and we were not made permanent. Lies and obviously they intentionally set out to do so as others said that they'd worked for this comany before and shady things took place like this.

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