Avoid at all cost - Career Counselor Maximus Employee Review

2.0
18 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Full time. Crap benefits and poor compassion

Cons

When I first started with Maximus as a career coach collaboration and serving the clients was held as a important. As the project ramped up each case manager exprienced changes in policy and procedure that made day to day work impossible to do. Interaction with clients became less about helping them and more about triplicate documentation. They promise relief but as time passed the more policy and procedure changed. Management stopped appreciating the hard work that career coaches where doing and more about mirco management. As Maximus struggled meeting contractor expectations the more work load was placed on the career coaches instead of 70 cases a month i left with 389. Management didnt provide solutions or listened as far as problems with in processes or when career coaches exprienced difficultly in managing that many cases. It was basically this what it is and sorry but the requirements are going to change again. I simply couldnt keep up. I went from a top employee to the unemployment line due to the sheer amount of work. maximus does not care abouts employees or really the clients they serve. They only care about the bottom line. You are nothing but a cogg in the wheel

Explore other reviews about Maximus

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

4.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good people. They give good exposure to different areas of the company and factor in your interests.

Cons

Can be put in an area that does not interest you.

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