Unless you are looking to get lied to and start pulling your hair out because your so stressed out. - CSR Maximus Employee Review

1.0
22 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Good pay and somewhat good benefits. That's pretty much it. They really don't do anything for you. There's really nothing after laying us off that there's anything nice to say.

Cons

This job is pretty easy once you know your stuff but after a while it gets pretty stressful because you don't get a break from stupid and rude people. The company is not that well organized. They were pretty fast to tell is we were fired but took forever to fix and mistakes. Won't work around schedules and give you barely any day to take off I case of an emergency.

Explore other reviews about Maximus

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Cons

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Had a few really exceptional coworkers

Cons

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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